@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Outfit:wght@400;500;600;700;800&display=swap";@import "https://fonts.googleapis.com/css2?family=Nunito:wght@400;500;600;700;800&display=swap";:root{--primary-900:#08162b;--primary-800:#0b1b35;--primary-700:#10264a;--primary-600:#173460;--primary-500:#22467a;--primary-400:#2f5b99;--primary-300:#4a78b6;--primary-200:#80a5d2;--primary-100:#b6d0eb;--primary-50:#eaf2fb;--accent-500:#d61a7f;--accent-400:#e14597;--accent-300:#ea6aad;--accent-200:#f2a4cc;--accent-100:#fbe0f0;--warm-500:#ffb74d;--warm-400:#ffc670;--warm-300:#ffd599;--warm-200:#ffe4bd;--warm-100:#fff3e0;--status-submitted:#90caf9;--status-acknowledged:#ce93d8;--status-in-progress:#ffb74d;--status-resolved:#81c784;--status-closed:#a5d6a7;--status-reopened:#ef9a9a;--status-rejected:#e57373;--priority-low:#81c784;--priority-medium:#ffd54f;--priority-high:#ffb74d;--priority-urgent:#ef5350;--neutral-950:#0a0e14;--neutral-900:#111827;--neutral-800:#1f2937;--neutral-700:#374151;--neutral-600:#4b5563;--neutral-500:#6b7280;--neutral-400:#9ca3af;--neutral-300:#d1d5db;--neutral-200:#e5e7eb;--neutral-100:#f3f4f6;--neutral-50:#f9fafb;--white:#fff;--success:#4caf50;--warning:#ff9800;--error:#f44336;--danger:#f44336;--info:#2196f3;--bg-primary:#f0f4f8;--bg-secondary:#fff;--bg-tertiary:#e8eef4;--surface-glass:#ffffffb8;--surface-glass-border:#ffffff4d;--surface-elevated:#fff;--text-primary:#111827;--text-secondary:#4b5563;--text-tertiary:#9ca3af;--text-inverse:#fff;--text-accent:#1e3a5f;--shadow-xs:0 1px 2px #0000000d;--shadow-sm:0 1px 3px #00000014, 0 1px 2px #0000000a;--shadow-md:0 4px 6px #0000000f, 0 2px 4px #0000000a;--shadow-lg:0 10px 15px #00000014, 0 4px 6px #0000000a;--shadow-xl:0 20px 25px #0000001a, 0 8px 10px #0000000a;--shadow-glow:0 0 20px #d61a7f38;--shadow-card:0 2px 8px #1e3a5f14;--radius-xs:4px;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--radius-2xl:24px;--radius-full:9999px;--space-1:4px;--space-2:8px;--space-3:12px;--space-4:16px;--space-5:20px;--space-6:24px;--space-7:28px;--space-8:32px;--space-10:40px;--space-12:48px;--space-16:64px;--font-sans:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-display:"Outfit", "Inter", sans-serif;--text-xs:.6875rem;--text-sm:.8125rem;--text-base:.9375rem;--text-lg:1.0625rem;--text-xl:1.25rem;--text-2xl:1.5rem;--text-3xl:1.875rem;--text-4xl:2.25rem;--leading-tight:1.2;--leading-normal:1.5;--leading-relaxed:1.65;--transition-fast:.15s cubic-bezier(.4, 0, .2, 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var(--border-color);justify-content:flex-end;gap:.75rem;padding-top:1rem;display:flex}.modal-backdrop.flex-center{justify-content:center;align-items:center;padding:1rem;display:flex!important}.modal-center{background:var(--white);border-radius:var(--radius-2xl);text-align:center;width:100%;max-width:400px;padding:2.5rem 2rem;position:relative;box-shadow:0 20px 25px -5px #0000001a,0 10px 10px -5px #0000000a}.modal-confirm-icon{background:var(--error-light,#fee2e2);width:64px;height:64px;color:var(--error);border-radius:var(--radius-full);justify-content:center;align-items:center;margin:0 auto 1.5rem;display:flex}.modal-confirm-title{font-family:var(--font-display);color:var(--text-primary);margin-bottom:.75rem;font-size:1.5rem;font-weight:700}.modal-confirm-text{color:var(--text-secondary);margin-bottom:2rem;font-size:1rem;line-height:1.5}.modal-confirm-actions{grid-template-columns:1fr 1fr;gap:1rem;display:grid}.modal-confirm-actions .btn{width:100%}.analytics-dashboard{--bg-card:#ffffffe6;gap:var(--space-6);padding-bottom:var(--space-10);background:var(--bg-app);flex-direction:column;display:flex}.header-actions{gap:var(--space-3);display:flex}.analytics-filter-bar.complex{padding:var(--space-6);background:var(--bg-card);-webkit-backdrop-filter:blur(8px);border-radius:var(--radius-xl);border:1px solid var(--border-subtle);box-shadow:var(--shadow-md)}.filter-title{align-items:center;gap:var(--space-2);margin-bottom:var(--space-4);font-size:var(--text-lg);color:var(--text-primary);font-weight:700;display:flex}.filter-grid{gap:var(--space-5);grid-template-columns:repeat(auto-fit,minmax(220px,1fr));display:grid}.filter-item{gap:var(--space-2);flex-direction:column;display:flex}.filter-item label{font-size:var(--text-xs);color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;font-weight:600}.filter-row{gap:var(--space-2);display:flex}.filter-row select,.filter-item select{padding:var(--space-2) var(--space-3);background:var(--bg-app);border:1px solid var(--border-subtle);border-radius:var(--radius-md);color:var(--text-primary);font-size:var(--text-sm);outline:none;flex:1;transition:border-color .2s,box-shadow .2s}.filter-row select:focus,.filter-item select:focus{border-color:var(--primary-500);box-shadow:0 0 0 2px #3a6b9f1a}.analytics-stats-grid.head-stats{gap:var(--space-4);grid-template-columns:repeat(auto-fit,minmax(200px,1fr));display:grid}.stat-card{padding:var(--space-5);-webkit-backdrop-filter:blur(8px);border:1px solid var(--border-subtle);border-radius:var(--radius-xl);box-shadow:var(--shadow-sm);background:#ffffffe6;justify-content:space-between;align-items:flex-start;transition:transform .3s cubic-bezier(.34,1.56,.64,1),box-shadow .3s;display:flex;position:relative;overflow:hidden}.stat-card:hover{box-shadow:var(--shadow-xl);border-color:var(--primary-400);transform:translateY(-5px)}.stat-info{flex-direction:column;display:flex}.stat-label{font-size:var(--text-xs);color:var(--text-muted);margin-bottom:var(--space-1);font-weight:600}.stat-value{font-size:var(--text-3xl);color:var(--text-primary);font-weight:800;line-height:1.2}.stat-sublabel{font-size:var(--text-xs);color:var(--text-muted);margin-top:var(--space-1)}.stat-icon{border-radius:var(--radius-lg);justify-content:center;align-items:center;width:44px;height:44px;display:flex}.stat-icon.purple{color:#9333ea;background:#9333ea1a}.stat-icon.blue{color:#3b82f6;background:#3b82f61a}.stat-icon.green{color:#22c55e;background:#22c55e1a}.stat-icon.yellow{color:#eab308;background:#eab3081a}.stat-icon.red{color:#ef4444;background:#ef44441a}.stat-icon.gold{color:#fbbf24;background:#fbbf241a}.specialized-metrics-row{gap:var(--space-4);margin-bottom:var(--space-2);grid-template-columns:repeat(auto-fit,minmax(280px,1fr));display:grid}.metric-box{padding:var(--space-4) var(--space-5);background:var(--bg-card);-webkit-backdrop-filter:blur(8px);border-radius:var(--radius-lg);border:1px solid var(--border-subtle);box-shadow:var(--shadow-sm);justify-content:space-between;align-items:center;transition:border-color .2s,transform .2s;display:flex}.metric-box:hover{border-color:var(--primary-300);box-shadow:var(--shadow-md);transform:translateY(-2px)}.metric-label{font-size:var(--text-sm);color:var(--text-muted);font-weight:500}.metric-value{font-size:var(--text-2xl);color:var(--text-primary);font-weight:700;display:block}.analytics-charts-layout.grid-3{gap:var(--space-6);grid-template-columns:repeat(auto-fit,minmax(320px,1fr));display:grid}.chart-card{padding:var(--space-6);background:var(--bg-card);-webkit-backdrop-filter:blur(8px);border-radius:var(--radius-xl);border:1px solid var(--border-subtle);box-shadow:var(--shadow-md);flex-direction:column;min-height:380px;transition:transform .3s;display:flex}.chart-card:hover{box-shadow:var(--shadow-lg)}.chart-wrapper{flex:1;width:100%;min-height:280px;position:relative}.analytics-double-table-grid{gap:var(--space-6);grid-template-columns:1fr;display:grid}@media (width>=1280px){.analytics-double-table-grid{grid-template-columns:1.2fr .8fr}}.table-card{padding:var(--space-6);background:var(--bg-card);-webkit-backdrop-filter:blur(8px);border-radius:var(--radius-xl);border:1px solid var(--border-subtle);box-shadow:var(--shadow-md)}.section-title{align-items:center;gap:var(--space-2);margin-bottom:var(--space-4);font-size:var(--text-base);color:var(--text-primary);font-weight:600;display:flex}.analytics-table{border-spacing:0;width:100%}.analytics-table th{padding:var(--space-4);text-align:left;background:rgba(var(--primary-500-rgb), .05);color:var(--text-secondary);border-bottom:2px solid var(--border-subtle);font-weight:600}.analytics-table td{padding:var(--space-4);border-bottom:1px solid var(--border-subtle);vertical-align:middle}.rank-badge{background:var(--bg-app);border-radius:var(--radius-sm);width:28px;height:28px;font-weight:700;font-size:var(--text-xs);color:var(--text-muted);justify-content:center;align-items:center;display:inline-flex}.rank-badge.top{background:var(--primary-100);color:var(--primary-700);box-shadow:0 0 10px rgba(var(--primary-500-rgb), .2)}.time-value{color:var(--text-secondary);font-weight:600}